Parents
Below you will find information related to advising and helpful resources to guide your student while at ECU. In addition to this site, please be sure to visit our ECU Parents page and our Parent and Family Portal.
The Role of the Academic Advisor
We will assist your student in identifying, planning, and achieving their academic goals. Academic advisors serve as a catch-all for a variety of subjects and can direct your student in the right direction. Please see our What is Advising? page for the goals of advising, role of advisors, and expectations of your student as an advisee. Please note that advisors do not have access to any financial information. Questions about billing, FAFSA, and other financial concerns should be directed to either Student Financial Aid or to the Cashier’s Office.
What can you do to help your student?
- Ask your student if they are checking their ECU email account daily.
- Ask your student if they are aware of the available support resources on campus. Two popular support resources are the Pirate Academic Success Center and our University Writing Center. See below for a list of other support resources.
- Ask your student if they have met with their advisor to discuss issues, program requirements, future classes, etc. Advisors meet with students prior to next term registration to provide guidance.
- Allow your student to advocate for themselves. Encourage them to reach out to the appropriate individuals/offices to express their questions, concerns, and interests.
- If you wish to communicate on behalf of your student, a written consent will be required. No office will be able to provide confidential information without this permission. Please see Family Educational Rights & Privacy Act (FERPA) for guidelines and student instructions for providing consent.
Please note that if possible, advisors prefer that the student is present during any parent conversations.
Support Resources
ECU has many support resources in place to help your student be successful. Please see our Support Resource page. This page will also provide links to important calendars including academic, billing, and refund period.